Shipping policy

Last updated: November 6, 2026

Risefex LLC sells digital services only. No physical products are shipped. This policy explains how and when our services are delivered.

How services are delivered

• Websites and apps: delivered online. We publish your website to your domain or hosting account, submit apps to the Apple App Store and Google Play under your developer accounts, and hand over source files and logins by email or a shared folder.
• Audits: delivered as a PDF report by email, plus a recorded or live video walkthrough for packages that include one.
• Shopify store management: work is carried out directly in your Shopify store, with progress reports sent by email.

Delivery timelines

Each package lists an estimated delivery time on our homepage. Custom projects receive a written timeline in their proposal. The timeline starts once we receive the first payment and the materials we need from you (such as content, brand files and account access). Delays in providing materials or feedback may extend the timeline, and we will tell you if that happens.

Confirmation

After payment, you receive an email confirmation within one business day with your project schedule and next steps. If you don't receive it, contact us at risefex@gmail.com.

Service area

We serve clients worldwide. All work is performed remotely, and all prices are in US dollars.